Introduction
Haldiram Foods International Pvt. Ltd. (“Haldiram’s,” “we,” “our,” or “us”) is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services. By accessing our website, you agree to the practices described in this policy.
Information We Collect
We collect different types of information to enhance your experience:
A. Personal Information
- Name, email address, phone number, and postal address.
- Account login details, including username and password.
- Payment details (processed securely via third-party payment gateways).
B. Non-Personal Information
- Device information such as IP address, browser type, and operating system.
- Browsing behavior, including pages visited and time spent on our website.
- Location data (if enabled by the user).
C. Information from Third Parties
- Data from social media interactions (if you log in via Facebook, Google, etc.).
- Publicly available sources to verify the accuracy of your details.
How We Use Your Information
We use your information to:
- Process and fulfill orders efficiently.
- Improve website performance and user experience.
- Personalize product recommendations and marketing content.
- Provide customer support and respond to inquiries.
- Detect fraud, security risks, and unauthorized transactions.
Sharing and Disclosure of Information
We do not sell or rent your personal data. However, we may share it with:
- Service Providers & Business Partners – To facilitate delivery, payments, and promotions.
- Legal Authorities – When required by law or to protect our rights.
- Marketing & Analytics Partners – To improve advertising strategies (you can opt-out anytime).
Security Measures
We implement strict security measures to protect your data, including:
- Encrypted transactions with SSL certification.
- Secure servers with access restricted to authorized personnel.
- Regular cybersecurity audits and monitoring for potential threats.
Despite our best efforts, no online transmission is 100% secure. We encourage users to maintain strong passwords and exercise caution.
Cookies & Tracking Technologies
We use cookies to improve website functionality and offer personalized experiences. Types of cookies include:
- Essential Cookies – Necessary for site operation.
- Analytical Cookies – Help us understand user behavior.
- Advertising Cookies – Deliver relevant promotions.
You can manage cookie preferences through your browser settings.
Your Rights & Choices
You have the right to:
- Access & Update Data – Modify your account details anytime.
- Request Deletion – Ask us to erase your personal information.
- Opt-Out of Marketing – Unsubscribe from promotional emails.
- Restrict Processing – Limit how we use your data.
To exercise these rights, contact [email protected].
Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for their privacy policies or content. Please review their policies before sharing your data.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted here, and continued use of our services implies acceptance of the revised terms.
Contact Us
For any questions or concerns, reach out to us:
Email: [email protected]
Customer Care: +91 707-4557877
Address: Haldiram Foods International Pvt. Ltd., Plot No. 145/146, Haldiram House, Bhandara Road Chowk, Old Pardi Naka, Surya Nagar, Nagpur, Maharashtra 440035.
We value your trust and are committed to protecting your privacy. Thank you for choosing Haldiram’s!